Contact Us | iPhone Kupi Dance AI

Email support

Email: support@iphonekupidance.org

Use this address for product support, purchase enquiries, privacy requests, and content or identity complaints for iPhone Kupi Dance AI.

What we can help with

• Account & Login Support: registration, sign-in and access issues.
• Credit Balance: missing purchased credits, usage records or failed-generation credit returns.
• Payment & Billing: order status, receipts, duplicate or incorrect charges.
• Refund Requests: eligibility and purchase review under our Refund Policy.
• Video Generation Issues: errors, stalled tasks or unexpected results.
• Playback & Download Problems: problems accessing a completed video before its access period ends.
• Privacy & Data Deletion: access, correction or deletion requests under our Privacy Policy.
• Content or Identity Complaints: unauthorized likeness use, impersonation, copyright, trademark or other rights concerns.

Include the details needed to investigate

Provide your registered email address, order number for payment questions, task ID for video questions, and a description of the problem. Where helpful, include the date, amount and currency paid, an error message, and a screenshot with unrelated personal information removed. You do not need all these details for every request.

Never send passwords, sign-in codes, full payment card numbers, card security codes or private access links. For rights complaints, identify the affected content and explain your rights or authority to act for the person concerned. Do not email illegal material.

Review and follow-up

We may request limited additional information to verify account ownership, investigate an order or assess a rights complaint. Use the same email conversation when following up. Review time depends on the issue and any payment-provider investigation; we do not promise a fixed response or bank processing time.

If Waffo is identified as Merchant of Record at checkout, payment-related assistance and complaints are also available through the Waffo Buyer Portal or the support channels in its Buyer Terms. Product and generation support remains with us.

Related information

About Us · Terms of Service · Refund Policy · Acceptable Use Policy · Cookie Policy